Microsoft Copilot Tips & Tricks Reference Guide - Complete Training Resource

Microsoft Copilot Tips & Tricks

Your daily companion for getting the most out of Microsoft Copilot

Top 10 Daily Copilot Tips (Microsoft Digital's Favorites)

Understanding Work vs Web Tabs

Do You See the Toggle?

If you have a Microsoft 365 Copilot license, you'll see "Work" and "Web" tabs at the top of your chat page. If you don't see this toggle, you don't have a Copilot add-on license.

Work Tab - Your Internal Assistant

What it does: Accesses your organization's internal data through Microsoft Graph, including emails, documents, calendars, and other internal resources. Can also access web data when needed.

Perfect for:

  • Finding internal documents and emails
  • Summarizing meetings you attended
  • Getting project updates from your team
  • Drafting emails with context from your work conversations
  • Research that combines internal data with external sources

Sample prompts:

"Find emails about the Q4 budget from Sarah"
"Summarize yesterday's project meeting"
"Compare our sales data with industry trends"

Web Tab - Your Research Assistant

What it does: Primarily uses public internet data but can still access your work files when you specifically reference them. Useful when you want to keep internal data separate from web research.

Perfect for:

  • Market research and industry trends
  • Finding public templates and best practices
  • Getting news and current events
  • Researching competitors or new technologies
  • When you want web-only results without internal context

Sample prompts:

"What are the latest trends in digital marketing for 2025?"
"Find best practices for remote team management"
"Research AI adoption rates in our industry"

🔄 How They Overlap - The Key Truth

Both tabs can access your work data when you explicitly reference it! The main differences are:

  • Work Tab: Automatically includes your work context and combines it with web data
  • Web Tab: Focuses on web data first, but can still access work files when you specifically ask
  • Privacy Control: Use Web tab when you don't want your work info to automatically influence or appear in results
  • Context Control: Work tab provides richer context by default, Web tab gives you cleaner external research

Key Differences at a Glance

Feature Work Tab Web Tab
Data Source Your organization's internal data + web data Primarily web data + work data when requested
Default Context Automatically includes work context Focuses on web, work context when specified
Privacy Control Work data may appear in responses Keeps work data separate unless explicitly requested
Best Use Cases Tasks combining internal and external data External research, competitive analysis

Which Should You Use?

Choose Work Tab When:

  • You need information from your own emails, meetings, or documents
  • Creating content that should reference internal projects or people
  • You want comprehensive responses combining internal and external data
  • Working on tasks where organizational context improves the response

Choose Web Tab When:

  • You need pure external research without internal bias
  • Researching competitors or external topics
  • You want to keep your internal work data completely separate
  • Looking for publicly available resources or industry standards
Pro Tips:
  • Overlap Reality: Since web search is enabled in M365 Copilot, you might get similar results from both tabs when researching external topics
  • Privacy Control: The real difference is whether you want your work context to automatically influence results
  • Switching Strategy: Try both tabs for complex research - Work for comprehensive context, Web for unbiased external perspective
  • Reference Files: Even in Web mode, you can still reference specific work files using "/" or uploading documents

Smart Prompting Tips

The 4-Part Prompt Structure

  1. Goal: What you want to accomplish
  2. Context: Background information
  3. Source: Specific files, emails, or meetings to reference
  4. Expectations: Format, tone, length preferences

Quick Prompt Starters

Summarize: "Give me a summary of..."
Create: "Draft a..."
Analyze: "What are the key insights from..."
Find: "Show me files related to..."

Quick Wins by Microsoft App

Word

"Rewrite this paragraph to be more concise"
"Create an outline for [topic]"
"Summarize this document in 3 bullet points"

Excel

"Explain this data and highlight trends"
"Create a chart showing [specific data]"
"Help me write a formula to calculate..."

PowerPoint

"Add speaker notes to these slides"
"Create a slide about [topic] with bullet points"
"Suggest images for this presentation"

Outlook

"Schedule time with [person] for [topic]"
"Draft a follow-up email for yesterday's meeting"
"Summarize emails from [person] this week"

Teams

"What decisions were made in today's meeting?"
"Create action items from this conversation"
"Who has the most expertise in [topic]?"

Free Video Training Resources

Comprehensive Microsoft Copilot Video Playlist

Watch this curated collection of Microsoft Copilot tutorials covering everything from basics to advanced techniques:

Complete Microsoft Copilot Training Series

What you'll find: A comprehensive playlist covering Microsoft Copilot across all applications including Word, Excel, PowerPoint, Teams, Outlook, and Copilot Studio.

Topics covered: Beginner tutorials, advanced techniques, real-world examples, and the latest Copilot features
Perfect for: Users at any skill level who want structured, step-by-step video training
Watch Free Training Playlist

What This Playlist Offers

Beginner-Friendly

Step-by-step introductions perfect for new Copilot users

All Applications

Coverage across Word, Excel, PowerPoint, Teams, Outlook, and more

Practical Examples

Real-world business scenarios and problem-solving demonstrations

Latest Features

Up-to-date content covering the newest Copilot capabilities

Best Practices & Etiquette

Do's

  • Be specific - the more context, the better the results
  • Fact-check everything - Copilot is your assistant, not your replacement
  • Iterate - refine your prompts based on the results
  • Save good prompts - keep a list of what works for you

Don'ts

  • Don't share sensitive data without proper permissions
  • Don't rely on Copilot for critical decisions without verification
  • Don't expect perfection - always review and edit the output
  • Don't use it for anything that violates company policies

Troubleshooting Common Issues

"Copilot isn't giving me good results"

  • Make your prompts more specific
  • Add more context about what you want
  • Try breaking complex requests into smaller parts
  • Reference specific files or meetings

"I can't find a feature"

  • Check if you have the right Microsoft 365 license
  • Make sure you're in the correct app
  • Look for the Copilot icon in the ribbon or sidebar
  • Contact IT if features are missing

Remember: Start Small, Think Big

Begin with simple tasks like summarizing emails or drafting responses. As you get comfortable, try more complex prompts. The key is practice and experimentation!

Your Copilot journey starts with your very next email, meeting, or document. Give it a try!